Privacy Policy

This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are Friends to Be. We are the data controller of your personal data.
This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at hello@withfriendstobe.com.

Personal data we collect

We collect, process, store and use personal data when you book a ticket and buy any of our associated products and services to an event including your name, address and email address together with payment information. We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the Data we automatically collect section of this policy, and marketing communications in accordance with the Marketing Communications section of this policy.
When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.

Data we automatically collect

When you visit our event ticket shop, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device's unique ID number; (b) technical information about your device such as type of device, web browser or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies in accordance with the Cookies section of this policy and we use the information we collect on an anonymous basis to improve our event ticket shop, our events and the products and services we provide, and for analytical and research purposes.

Marketing Communications

It is necessary for our legitimate business interests to use your personal data to send you marketing communications, which may include newsletters, blog posts, surveys and information about new events.
You can choose to no longer receive marketing communications by contacting us at ambernoelstudio@gmail.com or clicking unsubscribe from a marketing email. If you do unsubscribe from marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.

Lawful processing of your personal data

We will use your personal data in order to fulfill our contractual obligations to supply your tickets to an event and any associated products and services, including contacting you with any information relating to the event or your purchases, delivering the event and your purchases in accordance with your requests, and dealing with any questions, comments or complaints.
We may also use your personal data for our legitimate business interests, including customer service, enforcing agreements, regulatory and legal compliance (for example anti-fraud or financial compliance), audit purposes, and contacting you about changes to this policy.

Who do we share your data with?

We may share your personal data with any service providers, sub-contractors and agents that we appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors and lawyers.
Under certain circumstances we may have to disclose your personal data under applicable laws or regulations, for example to comply with legal obligations or to protect the rights, property, or safety of us or others.
We may also share your personal data in connection with any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business.

Where we hold and process your personal data

Your personal data may be stored and processed in the United States or in other countries where our service providers operate. We shall take reasonable steps to ensure that your personal data is protected in accordance with this policy.

Cookies

A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know your name and/or address.

Our event ticket shop uses cookies so that we can recognize you when you return and personalize your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse cookies. Please note that our event ticket shop may not operate efficiently if you refuse cookies.

We also use Google Analytics to monitor how the event ticket shop is used. Google Analytics collects information anonymously and generates reports such as number of visits, traffic sources, time spent on site, and pages visited. Google Analytics places persistent cookies on your device. You can disable cookies in your browser to prevent this tracking.

Security

We shall process your personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. All information you provide is stored on secure servers. Payment transactions are encrypted using SSL technology.

However, no system is completely secure, and we cannot guarantee absolute security of your personal data.
Your rights

Depending on applicable U.S. laws, you may have the right to request access to the personal data we hold about you, request correction of inaccurate data, or request deletion of your personal data.
To exercise these rights, please contact us at ambernoelstudio@gmail.com.

We reserve the right to charge a reasonable administrative fee where permitted by law if a request is excessive or unfounded.

If you have complaints regarding our handling of your personal data, you may contact your state’s consumer protection authority or attorney general.

Third-party links

Our event ticket shop may contain links to other websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those sites. You should review their privacy policies.

Retention

If you register with us, we shall retain your personal data until you close your account.
If you receive marketing communications, we shall retain your personal data until you opt out.

If you book a ticket or contact us, we shall retain your personal data for 6 months following such interaction to respond to any further queries.

General

If any provision of this policy is held to be invalid or unenforceable, that provision shall be interpreted to reflect the original intent as closely as possible, and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with the laws of the United States and applicable state laws, and you agree to submit to the jurisdiction of the applicable courts within the United States.
We may change the terms of this policy from time to time. You are responsible for reviewing it regularly. Continued use of our event ticket shop after changes take effect constitutes acceptance of those changes.